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Avaya 77201X Certification Exam covers a range of topics related to the Avaya IP Office™ Platform Implement, including installation and configuration, administration, troubleshooting, and support. Candidates need to have a good understanding of Avaya IP Office™ solutions and should be able to use Avaya tools and resources to resolve issues. Avaya IP Office™ Platform Implement Certified Exam certification is recognized globally and is a valuable asset for IT professionals who want to work with Avaya IP Office™ solutions.

Avaya IP Office™ Platform is a Unified Communications platform designed for small and medium-sized businesses. The platform is designed to provide businesses with the ability to communicate and collaborate with their teams and customers from anywhere, at any time. The platform provides a range of features, including voice, video, messaging, conferencing, and mobility, making it an all-in-one solution for businesses.

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Avaya IP Office™ Platform Implement Certified Exam Sample Questions (Q94-Q99):

NEW QUESTION # 94
You have added Power User licenses to a basic configured Avaya IP Office, but when you try to assign these licenses to users, they are grayed out. The licenses are listed as Dormant in the license list.
What is causing this problem?

A. There is no Preferred or Server Edition License in your system
B. You have not completed a Save Configuration
C. The licenses are for a different product
D. The licenses are for a different IP Office system

Answer: A

NEW QUESTION # 95
During an Avaya IP Office Installation, how is an Auto Attendant tested?

A. Dial the default Short Code *91#
B. Call the Voicemail Start Code *77
C. Create and dial a new Auto Attendant Short Code
D. Call the Voicemail Announcement Code *8101

Answer: C

NEW QUESTION # 96
Which license is required for IP Office Contact Center agents?

A. Office Worker
B. Teleworker
C. Contact Center Agent
D. Power User

Answer: C

Explanation:
The "Contact Center Agent" license (Option B) is specifically required for agents using the IP Office Contact Center, enabling features like real-time reporting and call handling. Other options (A, C, D) are user profiles unrelated to contact center functionality.References: Avaya IP Office Contact Center Licensing Guide.

NEW QUESTION # 97
On the IP Office platform, which two features are supported by the embedded voicemail?

A. Voicemail to Email
B. Call Recording
C. Auto Attendant
D. Hunt Group Announcements

Answer: C,D

Explanation:
Embedded Voicemail is a basic voicemail solution integrated into the IP Office control unit (e.g., IP500 V2) without requiring a separate server. It supports Option A, "Auto Attendant," which allows callers to navigate menus (e.g., "Press 1 for Sales"), and Option B, "Hunt Group Announcements," which provides greetings or queue messages for hunt groups. Option C, "Call Recording," is not supported by Embedded Voicemail; it requires Voicemail Pro or a separate recording solution. Option D, "Voicemail to Email," is also exclusive to Voicemail Pro, which integrates with email servers, unlike Embedded Voicemail.References: Avaya IP Office Embedded Voicemail User Guide.

NEW QUESTION # 98
Which feature allows a user to join an ongoing conference call?

A. Conference Add
B. Call Transfer
C. Call Intrusion
D. Call Pickup

Answer: A

Explanation:
Conference Add (Option B) allows a user to join or add others to an ongoing conference call using a feature code or button. Option A barges into two-party calls, Option C answers ringing calls, and Option D transfers calls-not conference joining.References: Avaya IP Office Conference Configuration Guide.

NEW QUESTION # 99
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