المقالات - احمد نجدي

Eli Moore Eli Moore

0 دورة ملتحَق بها • 0 اكتملت الدورة

سيرة شخصية

Instant Service-Cloud-Consultant Discount & Service-Cloud-Consultant Test Dumps

Our Service-Cloud-Consultant exam questions are high quality and efficiency test tools. The knowledge in our Service-Cloud-Consultant torrent prep is very comprehensive because our experts in various fields will also update dates in time to ensure quality, you can get latest materials within one year after you purchase. What’s more, you can learn our Service-Cloud-Consultant Test Guide whether you are at home or outside. Based on the concept of service and in order to help every study succeed, our Service-Cloud-Consultant exam questions are designed to three different versions: PDF, Soft and APP versions.

Salesforce Service-Cloud-Consultant Exam is designed for professionals who work with the Salesforce Service Cloud. It is a certification exam that tests the candidate’s knowledge of the Service Cloud platform, including its features, functions, and capabilities. Service-Cloud-Consultant exam is intended for individuals who want to demonstrate their expertise in configuring and implementing Service Cloud solutions.

Salesforce Service-Cloud-Consultant certification is a valuable credential for professionals who work with the Salesforce Service Cloud. It demonstrates that the candidate has the knowledge and skills to configure and implement Service Cloud solutions. Salesforce Certified Service cloud consultant certification is recognized by employers and can help professionals advance their careers by opening up new job opportunities and higher salaries.

>> Instant Service-Cloud-Consultant Discount <<

Service-Cloud-Consultant Test Dumps & Training Service-Cloud-Consultant Material

Do you want to earn the Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) certification to land a well-paying job or a promotion? Prepare with Service-Cloud-Consultant real exam questions to crack the test on the first try. We offer our Service-Cloud-Consultant Dumps in the form of a real Service-Cloud-Consultant Questions PDF file, a web-based Salesforce Service-Cloud-Consultant Practice Questions, and Salesforce Service-Cloud-Consultant desktop practice test software. Now you can clear the Service-Cloud-Consultant test in a short time without wasting time and money with actual Service-Cloud-Consultant questions of Prep4cram. Our valid Service-Cloud-Consultant dumps make the preparation easier for you.

Salesforce Certified Service cloud consultant Sample Questions (Q79-Q84):

NEW QUESTION # 79
Universal Containers wants to implement Omni Channel within Service Cloud for its representatives. What is
the first step required to configure Omni Channel?

A. Enable Omni Channel in Setup.
B. Assign Users to Omni Channel permissions.
C. Contact Salesforce to have Omni Channel enabled.
D. Assign Users to the Omni Channel Feature License.

Answer: A

NEW QUESTION # 80
Universal Containers (UC) has hired a consulting firm to implement Service Cloud for its contact center for the first time. The project requires quick iterations and speedy completion. UC has requested frequent updates from the project team for check-ins and refinement.
Which methodology should the consultant recommend given the requirements?

A. Agile
B. Hybrid
C. Waterfall

Answer: A

Explanation:
Given the requirements for quick iterations, speedy completion, and frequent updates, the Agile methodology is recommended. Agile allows for adaptive planning, evolutionary development, early delivery, and continuous improvement, facilitating rapid response to changes and ensuring close collaboration with the client for regular feedback and refinement.

NEW QUESTION # 81
What can universal containers do to reduce costs and immediately improve contact center agent productivity choose 2

A. Implement team productivity dashboards.
B. Streamline the agent interface.
C. Offer supports through Facebook and twitter.
D. Enable templates for written responses.

Answer: B,D

NEW QUESTION # 82
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)

A. Use an assignment rule to assign new cases to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use a workflow rule to send an email to the product manager
D. Use Chatter case feed and case teams to monitor cases

Answer: C

NEW QUESTION # 83
Universal Containers (UC) is updating the Service Cloud console app for its call center agents. Management is concerned that deploying the new app will disrupt current operations and impact customer satisfaction.
What should the consultant recommend to mitigation these concerns?

A. Configure the new app m developer org and use an unmanaged package to deploy to production.
B. Deploy the configured and tested app to production, update the agent's profile to view the app and take away access to the old app.
C. Configure the new app in a sandbox. Use a change-set to push the configuration to production for testing and training.
D. Deploy the configuration from a sandbox to production during the next Salesforce version update so the system only goes down once.

Answer: A

NEW QUESTION # 84
......

Are you an exam jittering? Are you like a cat on hot bricks before your driving test? Do you have put a test anxiety disorder? If your answer is yes, we think that it is high time for you to use our Service-Cloud-Consultant exam question. Our Service-Cloud-Consultant study materials have confidence to help you Pass Service-Cloud-Consultant Exam successfully and get related certification that you long for. The Service-Cloud-Consultant guide torrent from our company must be a good choice for you, and then we will help you understand our Service-Cloud-Consultant test questions in detail.

Service-Cloud-Consultant Test Dumps: https://www.prep4cram.com/Service-Cloud-Consultant_exam-questions.html

Eli Moore Eli Moore

سيرة شخصية

أحمد نجدي